Testimonials

Testimonials

At Allister and Simpson Opticians we care about your vision and use the best equipment possible to assess your eye health. Whether you need a stronger contact lens prescription, new glasses or just want a check up, we can help you. We never cut corners and always do what’s best for you and your vision. You can trust that Allister and Simpson Opticians will take care of you.

Below you will find reviews from our patients that have been posted on the NHS choices website.

I asked to see the Consultant following recommendation after I had lost the sight in one eye.
I was seen for an hour while every conceivable test was performed to assess the problem with great patience and total professionalism. A hospital referral was made which quite literally resulted in the saving of my life.

Eighteen weeks after major surgery I look forward to returning for a new eye test and hopefully a new pair of glasses rejoicing that I have now regained sight in the problem eye.
The hour's journey each way is insignificant when comparing service that I have received elsewhere.

I would like to thank Allister and Simpson Opticians, of Neston, for their extremely thorough and friendly service. I had mostly used high street chains in the past but found them to be too hurried and impersonal by comparison. The optician at J.A. Allister was very helpful during my eye test and explained carefully how my eyes had changed.

The friendly assistant who then helped me to choose my frames was very knowledgeable, showed me many designs and gave me excellent advice before I made a decision. As a result I would like to highly recommend the whole service. Thank you again.

You won't find a better optician on the Wirral, helpful, friendly staff. Non pushy, quick sales related service that you tend to find with the top high street names.

I left Wirral in the late 1980's but always return to Allister and Simpson for my optical needs because of the high quality service and attention I have always received.
I have used high street firms on a couple of occasions since and ended up with slight misprescription both times whereas those from Jed Allister are always spot on.
The fitting team are very patient and after sales service is brilliant with glasses posted free of charge when necessary.

I also find prices compare favourably with larger firms and frame and lens choices are really clearly explained rather than a box-ticking exercise.

This was my first visit to Allister and Simpson's Opticians after my previous independent opticians in Heswall closed down. The reception staff are friendly and welcoming and made me feel as if I had been a customer for years. The eye test was conducted by the optician who was both friendly and professional, giving me a thorough and accurate eye test. The advice I was subsequently given when choosing my glasses was excellent and there was a pleasing range of glasses to choose from which were good value for money. So happy to have found such a good replacement opticians and I will definitely be going back.

I usually visit a well known high street chain optician but I decided to change due to the lack of personal service.

At Allister opticians I was seen by the optician, who was very friendly and thorough. I will definitely go back to them in the future.

Thank you!!!

I was very anxious about getting my eyes tested as I felt my vision had gone worse over the last year. I felt the reception staff were lovely and welcoming when I came in. The optician gave me a very thorough eye test and was very friendly. The optician even took the time to photograph my eyes and talk me through what they were checking for. My previous optician used to rush me in and out in 10 minutes, but here I was with the optician for 30 minutes. I've been over the moon with my new glasses the vision is so clear and they've been made to fit brilliantly by a smart looking assistant with trendy glasses.

I will definitely recommend you to all my friends. Many thanks everyone at Allister and Simpson Opticians.​

The optician has looked after my mother for a number of years. They have always provided a wonderful service and has been kind well beyond the call of duty. I can't thank them enough.​

I had an eye test at Allister and Simpson Opticians a few weeks ago. Having been to quite a number of opticians around the North West over the last few years, I can honestly say this is by far the best and I will certainly be returning on a regular basis. The optician who dealt with me was very thorough and professional but also explained everything they were doing very clearly and in a friendly manner. I would thoroughly recommend.

I am a GP, and I agree, this is a fantastic opticians. I moved away some years ago, but it was suggested by a colleague that I see these opticians when I developed troublesome eye inflammation, that had not responded to treatment and advice from several sources.

Not only did they sort that problem out, but I had a very thorough eye test, and I ordered a new pair of glasses, which are the best I have had in years - it is like having new eyes. Highly recommended.

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